Best Practices to Promote Exceptional Customer Service
Can you think of a time where you feel you received exceptional customer service? What about this experience stood out to you?
Striving to give your […]
Customer Service Recovery the Impact of Timely Response
Impact of Timely Response using Data:
Having trouble with delayed responses to customer feedback? Concerned about your overall customer retention […]
Impact of Employee Satisfaction in Business
Impact of Employee Satisfaction Using Data:
Exceptional employees are a crucial resource to the success of a company. Maintaining satisfied and engaged employees […]
Impact of Risk and Business | Ravencsi
Will Kenton‘s definition of business risk is perfectly stated; “Business risk is the exposure a company […]
Customer Retention. What the Data tells us?
Have you ever wondered what percentage of your customers return to use your services or products? What about the […]
Power of Referrals in Building a Business
Have you ever wondered what customers think about your product or the services you provide? How likely are they willing to recommend your business to […]
Importance of Survey Structure: Questions You Should be Asking for the Most Accurate Data Results
Surveys are an important aspect for […]
Cost of Negative Social Media and How to Avoid it!
As a business owner or shareholder, has your business ever been the victim of negative social media from some of […]