We care about Patients
That is why we help leaders improve the patient experience.
Better patient experience matters to all of us.
“Our response rate jumped from 21 to 63% with our first survey using RavenCSI.”
– Candace Hassinger, MS, SPHR, Nemacolin Director of Continuous Improvement
21% Better Response Rate
Hear from more patients about their experienceHigher Response, Better Data
Make your action plan count
60% More Feedback
Each Response captures 2-dimensions: Emotion + IntensityGreater Experience Insights
It’s not just what they think, but how they feel that matters
2-4X More Commentary
Providing greater insight into the customer experienceGreater Survey Engagement
Enables leaders to quickly pinpoint how to elevate the patient experience50X More Effective
in Predicting Negative BehaviorReal Time Alerting
Respond immediately to upset patients