We care about Patients
That is why we help leaders improve the patient experience.
Better patient experience matters to all of us.
“Our response rate jumped from 21 to 63% with our first survey using RavenCSI.”
– Candace Hassinger, MS, SPHR, Nemacolin Director of Continuous Improvement
21% Better Response RateHear from more patients about their experience
Higher Response, Better Data
Make your action plan count
60% More FeedbackEach Response captures 2-dimensions: Emotion + Intensity
Greater Experience Insights
It’s not just what they think, but how they feel that matters
2-4X More CommentaryProviding greater insight into the customer experience
Greater Survey EngagementEnables leaders to quickly pinpoint how to elevate the patient experience
50X More Effectivein Predicting Negative Behavior
Real Time Alerting
Respond immediately to upset patients