OPTIONS
We have various options to meet your objectives. Please review the features to assist in your decision. Please feel free to call, or contact us and we can provide additional details on the capability of this product. RavenCSI is a powerful survey, alert and hierarchy reporting tool. We have provided support hours for the options to aid in transferring the capability to you and your organization.
| White Label & Custom Plans |
RavenCSI's White Label platform is highly customizable to the exact needs and specifications of each client and allows for full scalability of the platform! | Contact us! |
|---|---|---|
| White Glove Service | The RavenCSI team can do all the work for you; design surveys, perform data analysis, and serve as your P/T Experience leader. | Contact us! |
| Standard Plan Features | Business | Professional | Enterprise |
|---|
|
Morphii Question Capability
|
Yes! | Yes! | Yes! |
|
Total Users listed are minimums / User based on Plan type
|
6 | 8 | 8 |
|
Fee / User / Month.. Call for Annual Discount
|
$75 | $100 | $150 |
|
Total Annual Survey Responders per Plan
|
50,000 | 100,000 | 250,000 |
|
Customizable Reporting Dashboards
|
20 | 50 | Unlimited |
|
Alert/Action Tracker Capability and Dashboards
|
20 | 50 | Unlimited |
|
Bulk Email/SMS Campaigns
|
20 | 50 | 100 |
|
SMS Allocation per Plan (up to)
|
1,000 Monthly | 1,000 Monthly | 1,000 Monthly |
|
SMS Additional Message Cost (USD)
|
$0.20 Per Msg* | $0.18 Per Msg* | $0.15 Per Msg* |
|
Onboarding Support
|
6 hours | 10 hours | 16 hours |
|
White Glove Support, Done for you Surveys, up to 10 hours
|
$1,000 | $1,000 | $1,000 |
|
Admin Dashboard & User Management
|
Yes | Yes | Yes |
|
Advanced Demographics, Used for Organizational Grouping and Report Filtering
|
Yes | Yes | Yes |
|
Import Surveys and Users
|
Yes | Yes | Yes |
|
Customer Support Ticket Management
|
Included | Included | Included |
|
Categorization (Parent-Child Relationship)
|
No | Yes | Yes |
|
Automatic Reports Generation
|
Yes | Yes | Yes |
|
Copy Questions Within Survey
|
Yes | Yes | Yes |
|
Copy Survey
|
Yes | Yes | Yes |
|
General Demographic Capture & Reporting
|
Yes | Yes | Yes |
|
Email Notifications for "Alert" Responses
|
Yes | Yes | Yes |
|
Various Question Type Options including Emoji, Star Rating, Currency, Slider, NPS (Net Promoter Score)
|
Yes | Yes | Yes |
|
Export Responses
|
Yes | Yes | Yes |
|
Import Historic Data
|
Yes | Yes | Yes |
|
Logo and Background Customization
|
Yes | Yes | Yes |
|
Median & Mean Calculations
|
Yes | Yes | Yes |
|
Question Number Hide/Show
|
Yes | Yes | Yes |
|
Custom Report Data Export
|
Yes | Yes | Yes |
|
Report Print
|
Yes | Yes | Yes |
|
UTC to Local Timezone Adjustment Capability
|
Yes | Yes | Yes |
|
Excel Export Text/Scale Value Option per Question
|
Yes | Yes | Yes |
|
URL Security and Login Authentication with Email or Pin
|
Yes | Yes | Yes |
|
Survey Question, Skip Logic and Filter Capabilities
|
Yes | Yes | Yes |
|
Multilingual Surveys
|
Yes | Yes | Yes |
|
Advanced Analyze Features
|
Yes | Yes | Yes |
|
Remove "Survey" Footer
|
Yes | Yes | Yes |
|
HIPAA-Compliant Features
|
Yes | Yes | Yes |
|
Enhanced Governance and Security Features
|
Yes | Yes | Yes |
|
Survey Template Creation and Reuse Capability
|
Yes | Yes | Yes |
|
Survey Completion Redirect
|
Coming Soon | Coming Soon | Coming Soon |
White Label & Custom Plans
RavenCSI's White Label platform is highly customizable to the exact needs and specifications of each client and allows for full scalability of the platform!
White Glove Service
The RavenCSI team can do all the work for you; design surveys, perform data analysis, and serve as your P/T Experience leader.
Business
Morphii Question Capability
Yes!
Total Users listed are minimums / user / plan type
6
Fee / User / Month.. Call for annual discount
$75
Total Annual Survey Responders per Plan
50,000
Customizable Reporting Dashboards
20
Alert/Action Tracker Capability and Dashboards
20
Bulk Email/SMS Campaigns
20
SMS Allocation per Plan (up to)
1000 Monthly
SMS Additional Message Cost (USD)
$0.20 Per Msg*
Onboarding Support up to 6 hours
Included
White Glove Support, Done for you Surveys, up to 10 hours
$1,000
Admin Dashboard & User Management
Yes
Advanced Demographics, Used for Organizational Grouping and Report Filtering
Yes
Import Surveys and Users
Yes
Customer Support Ticket Management
Included
Categorization (Parent-Child Relationship)
No
Automatic Reports Generation
Yes
Copy Questions Within Survey
Yes
Copy Survey
Yes
General Demographic Capture & Reporting
Yes
Email Notifications for "Alert" Responses
Yes
Various Question Type Options including Emoji, Star Rating, Currency, Slider, NPS (Net Promoter Score)
Yes
Export Responses
Yes
Import Historic Data
Yes
Logo and Background Customization
Yes
Median & Mean Calculations
Yes
Question Number Hide/Show
Yes
Custom Report Data Export
Yes
Report Print
Yes
UTC to Local Timezone Adjustment Capability
Yes
Excel Export Text/Scale Value Option per Question
Yes
URL Security and Login Authentication with Email or Pin
Yes
Survey Question, Skip Logic and Filter Capabilities
Yes
Multilingual Surveys
Yes
Advanced Analyze Features
Yes
Remove "Survey" Footer
Yes
HIPAA-Compliant Features
Yes
Enhanced Governance and Security Features
Yes
Survey Template Creation and Reuse Capability
Yes
Survey Completion Redirect
Coming Soon
Professional
Morphii Question Capability
Yes!
Total Users listed are minimums / User / Plan type
8
Fee / User / Month.. Call for annual discount
$100
Total Annual Survey Responders per Plan
100,000
Customizable Reporting Dashboards
50
Alert/Action Tracker Capability and Dashboards
50
Bulk Email/SMS Campaigns
50
SMS Allocation per Plan (up to)
1,000 Monthly
SMS Additional Message Cost (USD)
$0.18 Per Msg*
Onboarding Support up to 10 hours
Included
White Glove Support, Done for you Surveys, up to 10 hours
$1,000
Admin Dashboard & User Management
Yes
Advanced Demographics, Used for Organizational Grouping and Report Filtering
Yes
Import Surveys and Users
Yes
Customer Support Ticket Management
Included
Categorization (Parent-Child Relationship)
Yes
Automatic Reports Generation
Yes
Copy Questions Within Survey
Yes
Copy Survey
Yes
General Demographic Capture & Reporting
Yes
Email Notifications for "Alert" Responses
Yes
Various Question Type Options including Emoji, Star Rating, Currency, Slider, NPS (Net Promoter Score)
Yes
Export Responses
Yes
Import Historic Data
Yes
Logo and Background Customization
Yes
Median & Mean Calculations
Yes
Question Number Hide/Show
Yes
Custom Report Data Export
Yes
Report Print
Yes
UTC to Local Timezone Adjustment Capability
Yes
Excel Export Text/Scale Value Option per Question
Yes
URL Security and Login Authentication with Email or Pin
Yes
Survey Question, Skip Logic and Filter Capabilities
Yes
Multilingual Surveys
Yes
Advanced Analyze Features
Yes
Remove "Survey" Footer
Yes
HIPAA-Compliant Features
Yes
Enhanced Governance and Security Features
Yes
Survey Template Creation and Reuse Capability
Yes
Survey Completion Redirect
Coming Soon
Enterprise
Morphii Question Capability
Yes!
Total Users listed are minimums / User / Plan type
8
Fee / User / Month.. Call for annual discount
$150
Total Annual Survey Responders per Plan
250,000
Customizable Reporting Dashboards
Unlimited
Alert/Action Tracker Capability and Dashboards
Unlimited
Bulk Email/SMS Campaigns
100
SMS Allocation per Plan (up to)
1,000 Monthly
SMS Additional Message Cost (USD)
$0.15 Per Msg*
Onboarding Support up to 16 hours
Included
White Glove Support, Done for you Surveys, up to 10 hours
$1,000
Admin Dashboard & User Management
Yes
Advanced Demographics, Used for Organizational Grouping and Report Filtering
Yes
Import Surveys and Users
Yes
Customer Support Ticket Management
Included
Categorization (Parent-Child Relationship)
Yes
Automatic Reports Generation
Yes
Copy Questions Within Survey
Yes
Copy Survey
Yes
General Demographic Capture & Reporting
Yes
Email Notifications for "Alert" Responses
Yes
Various Question Type Options including Emoji, Star Rating, Currency, Slider, NPS (Net Promoter Score)
Yes
Export Responses
Yes
Import Historic Data
Yes
Logo and Background Customization
Yes
Median & Mean Calculations
Yes
Question Number Hide/Show
Yes
Custom Report Data Export
Yes
Report Print
Yes
UTC to Local Timezone Adjustment Capability
Yes
Excel Export Text/Scale Value Option per Question
Yes
URL Security and Login Authentication with Email or Pin
Yes
Survey Question, Skip Logic and Filter Capabilities
Yes
Multilingual Surveys
Yes
Advanced Analyze Features
Yes
Remove "Survey" Footer
Yes
HIPAA-Compliant Features
Yes
Enhanced Governance and Security Features
Yes
Survey Template Creation and Reuse Capability
Yes
Survey Completion Redirect
Coming Soon
Have Questions? Call Us Today: +1 (406) 647-0240 or Contact Us
