We care about your Customers - and Your Success!
That is why we help leaders improve the customer experience - which will also improve company performance.
Better customer experience makes it easier to attract & retain customers – reducing the cost of acquisition.
“Our response rate jumped from 21 to 63% with our first survey using RavenCSI.”
– Candace Hassinger, MS, SPHR, Nemacolin Director of Continuous Improvement
21% Better Response RateHear from more customers about their experience
Higher Response, Better Data
Make your action plan count
60% More FeedbackEach Response captures 2-dimensions: Emotion + Intensity
Greater Experience Insights
It’s not just what they think, but how they feel that matters
2-4X More CommentaryProviding greater insight into the customer experience
Greater Survey Engagement
Enables leaders to quickly pinpoint how to elevate customer experience